Frequently Asked Questions
Everything you need to know about Bobo's Appliances — our products, pricing, delivery, warranty, and more. Can't find what you're looking for? Reach out anytime.
General Questions
Get the basics about Bobo's Appliances, our products, and what we offer.
1 What is Bobo's Home Appliances known for?
Bobo's Appliances specializes in scratch & dent appliances and brand-new open-box appliances, offering up to 60% off retail prices while maintaining quality and performance.
2 Are scratch and dent appliances reliable?
Yes, these appliances may have minor cosmetic flaws like small scratches or dents, but they are fully functional, tested, and reliable before being sold.
3 What types of appliances do you sell?
Bobo's offers a wide range of home appliances designed to fit different budgets and home needs:
- Refrigerators
- Washers & Dryers
- Dishwashers
- Freezers
- Ovens and Ranges
- Cooktops
4 Are the appliances brand new or used?
We offer two categories:
- Open box appliances — unused but discounted
- Scratch & dent appliances — cosmetic imperfections only
Both are inspected and quality-checked before sale.
Pricing & Savings
How much you can save, why our prices are lower, and financing options.
5 How much can I save at Bobo's Appliances?
Customers can save up to 60% off MSRP, depending on the appliance type and condition.
6 Why are your prices lower than retail stores?
Prices are lower because:
- Items may have minor cosmetic damage
- Open-box products are discounted
- Overstock inventory is cleared
But performance remains the same.
7 Do you offer financing options?
Yes, Bobo's Appliances provides flexible financing options to make purchases more affordable. See our Financing section below for full details.
Delivery & Installation
Get your appliances delivered fast, installed properly, or pick them up yourself.
8 Do you offer delivery services?
Yes, Bobo's offers same-day delivery options depending on availability and location.
9 Do you provide installation services?
Yes, expert installation services are available to ensure your appliance is set up correctly and works perfectly from day one.
10 Can I pick up my appliance instead of delivery?
Yes, customers have flexible options:
- Reserve an item online or by phone
- Pick it up from a nearby outlet
- Or schedule a delivery
Warranty & Support
Your peace of mind, backed by testing and a comprehensive warranty.
11 Do appliances come with a warranty?
Yes, most appliances come with a 1-year warranty for peace of mind.
12 Are appliances tested before selling?
Absolutely. Every appliance is carefully inspected and tested to ensure proper functionality before being sold.
13 What happens if my appliance stops working?
You can contact our support team, and your purchase will typically be covered under the warranty terms. We're here to help.
Buying Process
How easy it is to shop with Bobo's — from browsing to enjoying your new appliance.
14 How does buying from Bobo's Appliances work?
It's a simple 4-step process:
- Check available inventory
- Reserve your item
- Choose pickup or delivery
- Enjoy your appliance
15 Can I see the appliance before buying?
Yes, you can visit one of our physical outlets to inspect appliances in person before purchasing.
16 Do you restock inventory frequently?
Yes, inventory is updated regularly with new deals and appliances, so availability may change quickly. Reserve fast when you find what you want.
Location & Availability
Find us across Texas — multiple convenient outlets to serve you.
17 Where is Bobo's Appliances located?
We have multiple outlets across Texas, including:
- Pearland
- Houston
- League City
- Rosenberg
- Beaumont
- Corpus Christi
18 Do you ship outside your local areas?
Shipping options depend on location. It's best to contact the store directly for specific delivery coverage in your area.
Smart Buyer Questions
What savvy shoppers ask before buying scratch & dent appliances.
19 Are scratch and dent appliances worth it?
Yes, they offer the same performance at a significantly lower cost, making them ideal for budget-conscious buyers who don't want to compromise on quality.
20 What should I check before buying a scratch and dent appliance?
Look for these key factors:
- Location of the damage (visible or hidden)
- Warranty coverage
- Energy efficiency
- Size and fit for your space
21 Can I find premium brands at Bobo's Appliances?
Yes, we stock appliances from trusted, high-quality brands known for durability and innovation — including Whirlpool, Samsung, LG, GE Appliances, and Frigidaire.
22 Do scratch and dent appliances last as long as new ones?
Yes — since the damage is cosmetic only, the lifespan and performance remain the same as a brand-new appliance.
Financing & Credit Options
Take your appliance home today with flexible payment plans.
23 Do you offer financing or credit options for appliances?
Yes. We make it easier to bring home the appliances you need without paying everything upfront. We offer flexible financing options through trusted providers:
With these options, you can:
- Get approved quickly
- Choose flexible payment plans
- Take your appliance home the same day
This makes it easy to shop for refrigerators, washer & dryer sets, cooktops, freezers, and dishwashers without stressing about upfront costs.
Contact & Support
Have a specific question? Here's how to reach us.
24 How can I contact Bobo's Appliances?
You can reach us in three easy ways:
- Call any of our local outlets directly
- Visit us in-store
- Fill out our online contact form
Still Have Questions?
We're happy to help you find the right appliance at the right price. Reach out to our team and we'll get back to you fast.
